Experienced in dispatch coordination, client relationship management, team coordination, and operational reporting. Skilled in onboarding, training, and stakeholder engagement to enhance business workflows and service quality.
Managed daily dispatch operations, technician schedules, and maintained operational databases ensuring smooth logistical flow.
Handled customer inquiries, maintained records, and managed CRM data to support client relationships and service delivery.
Coordinated teams across multiple roles, supported onboarding, and built stakeholder relationships for operational effectiveness.
Prepared operational, financial, and performance reports supporting decision-making and compliance.
Baki Beauty
Coordinated daily dispatch operations and technician/rider schedules., Maintained operational databases including attendance and dispatch records., Prepared daily and weekly operational reports., Onboarded and trained 15+ delivery riders on procedures and customer service standards., Resolved...
Pipeline AI Company Limited
Managed employee and customer contract records through CRM systems., Monitored payments and maintained accurate financial documentation., Handled client and employee queries professionally., Coordinated teams and supported operational performance tracking., Contributed to business growth through...
Samich Solutions (Snap Cart Limited & Signatoree Software)
Coordinated partner teams and trained staff on software solutions., Maintained records of client engagements and project progress., Facilitated onboarding processes for new organizations and clients., Prepared operational reports to support decision-making., Built strong stakeholder relationships...
Bachelor of Science
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