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Karabo

Retail and Warehouse Assistant with 2+ years of Customer Service and Stock Management

Video resume

Retail and Warehouse Assistant with 2+ years of Customer Service and Stock Management
The individual has experience in retail, demonstrating strong customer service skills by assisting a customer in need and emphasizing the importance of teamwork in achieving success.

Contact

Johannesburg, Gauteng, ZA
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Competencies

Customer ServiceIntermediate

Provided customer assistance in retail, handled inquiries, and resolved issues, fostering positive client interactions.

Warehouse OperationsIntermediate

Performed order picking, packaging, and stock control tasks to ensure smooth online and store operations.

Cash Handling & Register OperationIntermediate

Operated cash registers, managed cash transactions, and addressed pricing issues during cashier duties.

Product KnowledgeIntermediate

Maintained awareness of product details and company offerings to deliver accurate information to customers.

Teamwork & CollaborationIntermediate

Collaborated with colleagues to fulfill customer needs and ensure efficient retail and warehouse processes.

Education

Business Management
I.Q Academy
Completed 2023
Wholesale/ Retail Operation
S.E.T.A
Completed 2010
Call Centre
Cornestone Training
Completed 2010
National Certificate
Letsebogo High School
Completed 2006

Languages

English
Setswana
Isizulu

Summary

Dedicated professional experienced in retail, online store operations, and warehouse management. Skilled in customer service, stock control, and order fulfillment, with strong teamwork and product knowledge. Committed to enhancing customer satisfaction and operational efficiency.

Key Achievements

  • Handled online order picking, packaging, and stock control efficiently at Fine Fragrance Collection.
  • Provided exceptional customer service as cashier, resolving price discrepancies and managing cash handling challenges.
  • Demonstrated teamwork and product knowledge to enhance customer satisfaction and operational efficiency.

Experience

Warehouse Assistant

Fine Fragrance Collection
Sept 2022 - Feb 2024

Printing online orders, Picking and Packaging, Sending orders through Courier, Perform stock count at the end of the day

Cashier

Pick and Pay and Boxer
June 2011 - Sept 2022

Interacting with customers, Operating cash register, Handling cash and cash up after shift

Skills

Customer ServiceWarehouse OperationsCash Handling & Register OperationProduct KnowledgeTeamwork & Collaboration
Published on CazVid - May 17, 2026
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