Felix - Content Moderator with 3+ years in digital platform compliance

Pereira, Risaralda Department, Colombiaen

Reviewed and analyzed large volumes of tickets to ensure platform policy compliance.

Identified violations and applied enforcement actions, maintaining platform safety.

Published on CazVid

Summary

Dedicated content moderation professional with over 3 years of ensuring compliance, safety, and integrity on digital platforms. Skilled in policy review, user support, and leveraging AI tools to enhance efficiency.

Key Achievements

Consistently met productivity and accuracy KPIs while handling sensitive content.

Skills

Content ModerationExpert

Reviewed and enforced policies to maintain platform integrity, demonstrating critical thinking and accuracy.

Customer ServiceIntermediate

Communicated effectively with users, demonstrating empathy, patience, and problem-solving skills.

Administrative SkillsIntermediate

Managed tasks efficiently using organization, time management, and prioritization techniques.

Technical SkillsIntermediate

Utilized tools like Excel, Google Workspace, Slack, Zoom, Trello, and AI tools for data entry, task automation, and remote collaboration.

Experience

Content Moderator

Teleperformance

November 23, 2023 - January 2, 2026

Reviewed and analyzed large volumes of tickets to ensure compliance with WhatsApp Business policies., Identified policy violations and applied appropriate enforcement actions to maintain platform integrity and safety., Consistently met daily productivity and accuracy KPIs while handling sensitive...