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Content Moderator with 3+ years in digital platform compliance
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Competencies
Reviewed and enforced policies to maintain platform integrity, demonstrating critical thinking and accuracy.
Communicated effectively with users, demonstrating empathy, patience, and problem-solving skills.
Managed tasks efficiently using organization, time management, and prioritization techniques.
Utilized tools like Excel, Google Workspace, Slack, Zoom, Trello, and AI tools for data entry, task automation, and remote collaboration.
Applied ChatGPT, Gemini, and other AI tools for content generation and task automation workflows.
Education
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Summary
Dedicated content moderation professional with over 3 years of ensuring compliance, safety, and integrity on digital platforms. Skilled in policy review, user support, and leveraging AI tools to enhance efficiency.
Key Achievements
- Reviewed and analyzed large volumes of tickets to ensure platform policy compliance.
- Identified violations and applied enforcement actions, maintaining platform safety.
- Consistently met productivity and accuracy KPIs while handling sensitive content.
Experience
Content Moderator
Reviewed and analyzed large volumes of tickets to ensure compliance with WhatsApp Business policies., Identified policy violations and applied appropriate enforcement actions to maintain platform integrity and safety., Consistently met daily productivity and accuracy KPIs while handling sensitive...