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Logistics Operations Manager with 5+ years in freight and dispatch
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Competencies
Directed logistics operations, route planning, and KPI tracking to optimize delivery performance.
Supervised dispatch activities, load planning, and driver utilization using TMS platforms and Excel.
Monitored fleet visibility in real-time, proactively addressing delays and improving service reliability.
Led and trained dispatch teams, establishing SOPs and escalation procedures across operations.
Maintained accurate inventory records and improved warehouse workflow efficiency at Freshboost.
Education
Languages
Summary
Dedicated logistics professional with over 5 years of experience managing dispatch, fleet operations, and team supervision. Skilled in optimizing delivery routes, KPI analysis, and implementing SOPs for operational excellence in freight and distribution sectors.
Key Achievements
- Led end-to-end dispatch and daily operations for ISG across SoCal and Dallas, TX.
- Managed intermodal drayage and regional haul operations, ensuring on-time delivery and cost efficiency.
- Standardized SOPs and led training for dispatch coordinators, improving team performance.
Experience
Logistics Team Leader – Dispatch & Operations
Lead end-to-end dispatch and daily operations for ISG across SoCal and Dallas, TX., Manage intermodal drayage and regional haul operations, ensuring on-time delivery and cost efficiency., Oversee load planning, route optimization, and driver utilization using TMS platforms and Excel-based...
Warehouse Manager and Delivery Driver
Performed pre-trip and post-trip vehicle inspections to ensure safety and compliance., Maintained accurate records for dispatches, invoices, and deliveries., Monitored inventory levels and coordinated stock replenishment., Assisted with loading and unloading shipments and delivery procedures.,...