Carlos - Customer Service Specialist with 4 years of communication expertise

Cartago, Cartago Province, Costa RicaRemoteen

Handled diverse communication channels including emails, chat, and calls over four years

Gained proficiency in Microsoft Excel and Cisco tools to support customer interactions

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated professional with four years of experience in customer service, skilled in communication, technical tools, and coordination.

Developed skills in empathy, written communication, and coordination in a customer support environment

Customer ServiceIntermediate

Experience in managing customer inquiries and support via multiple channels.

Communication SkillsIntermediate

Proficient in written and verbal communication to effectively assist customers.

Microsoft Office SuiteIntermediate

Capable in MS Excel for data management and reporting tasks.

Scheduling and CoordinationIntermediate

Experienced in organizing and coordinating support activities and schedules.

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