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Carlos
Customer Service Specialist with 4 years of communication expertise
Video resume
Customer service
I handle emails, chat messages, and phone calls.nI am proficient in Microsoft excel and several cisco tools
Contact
Cartago, Cartago Province, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Experience in managing customer inquiries and support via multiple channels.
Communication SkillsIntermediate
Proficient in written and verbal communication to effectively assist customers.
Microsoft Office SuiteIntermediate
Capable in MS Excel for data management and reporting tasks.
Scheduling and CoordinationIntermediate
Experienced in organizing and coordinating support activities and schedules.
Summary
Dedicated professional with four years of experience in customer service, skilled in communication, technical tools, and coordination.
Key Achievements
- Handled diverse communication channels including emails, chat, and calls over four years
- Gained proficiency in Microsoft Excel and Cisco tools to support customer interactions
- Developed skills in empathy, written communication, and coordination in a customer support environment
Skills
Customer ServiceCommunication SkillsMicrosoft Office SuiteScheduling and Coordination
Published on CazVid - Jul 3, 2025