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Ayudante de Cocina
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Competencies
Effectively communicated with customers in fast-paced service and support roles, ensuring clarity and satisfaction.
Handled inquiries, complaints, and support requests, maintaining professionalism and empathy across industries.
Utilized Microsoft Excel for record-keeping, transaction management, and data organization in various roles.
Successfully adapted to different roles such as kitchen assistant, server, cashier, and support agent, managing diverse responsibilities.
Collaborated within teams in restaurant and support environments to ensure efficient operations and customer satisfaction.
Education
Languages
Summary
Experienced in hospitality and customer service roles, with strong communication and teamwork abilities. Fluent in English and Spanish, adept at resolving issues and supporting clients in dynamic settings.
Key Achievements
- Gained experience in food preparation, team coordination, and food safety at a Chinese restaurant.
- Provided customer service, managed transactions, and organized operations as a waiter and cashier.
- Supported Lyft platform users via bilingual assistance, handling account issues, refunds, and incident resolution.
Experience
AYUDANTE DE COCINA
Preparación y elaboración de platos bajo supervisión., Coordinación con el equipo para garantizar calidad y servicio eficiente., Supervisión de la conservación adecuada de los alimentos.
MESERO, CAJERO
Atención al cliente, servicio en mesa, resolución de consultas y quejas., Manejo, apertura y cierre de caja, control de transacciones., Organización del local, reposición de productos y limpieza de areas.
AGENTE DE SERVICIO AL CLIENTE
Brindar soporte a usuarios de la plataforma Lyft en inglés y español., Resolución de incidencias relacionadas con viajes en bicicletas y scooters., Manejo y actualización de cuentas de clientes, procesamiento de reembolsos, cargos y membresías., Seguimiento y documentación de casos en los sistemas...