This is my profileContact via CazVidCarlos
Language Teacher and Digital Support Specialist with 6+ years of diverse experience
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Competencies
Supported digital publishing and layout tasks, demonstrating strong proficiency in Adobe InDesign for editing and design.
Utilized Word and Excel extensively for document preparation, data management, and communication activities.
Conducted virtual language classes, focusing on grammar, vocabulary, and immersive teaching methods.
Handled customer inquiries and support calls, ensuring issue resolution in a dynamic call center environment.
Education
Languages
Summary
Experienced professional skilled in language instruction, digital publishing, and customer support. Adept at using Adobe tools, managing client inquiries, and improving communication processes across diverse settings.
Key Achievements
- Taught grammar, vocabulary, and expressions to foreign students using Berlitz's immersive language method.
- Managed customer inquiries efficiently, ensuring effective resolution in a high-paced call center environment.
- Edited texts for clarity, coherence, and linguistic accuracy, supporting digital publishing projects at Universidad de Los Andes.
Experience
Spanish teacher for foreigners
Teaching grammar, vocabulary and expressions to foreign students., Using the immersive language method of Berlitz.
Call Center Representative
Managed customer inquiries and support calls in a fast-paced environment., Ensured an effective resolution of issues.
Book Sales Representative
Promoted and sold books to local and international visitors, Assisted in event coordination and customer engagement
Sales Advisor
Provided commercial and technical assistance to clients., Contributed to the development of motorcycle's catalog.
Copy Editor and Digital Support Specialist
Edited texts for clarity, coherence, and linguistic precision., Supported digital publishing and layout using Adobe InDesign and related tools.