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Camilo
General Manager at Rocas y Minerales Dominicanos
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Competencies
Expertise in coordinating and managing day-to-day business functions for operational excellence.
Proficient in monitoring budgets, generating financial reports, and optimizing resource allocation.
Skilled in hiring, training, and motivating teams to achieve organizational goals.
Dedicated to delivering exceptional service, fostering long-term customer relationships.
Languages
Summary
Experienced General Manager with a strong background in business operations, financial oversight, and team leadership. Proven ability to optimize processes, enhance customer satisfaction, and drive organizational growth.
Key Achievements
- Optimized budget allocation and business operations, enhancing efficiency.
- Led hiring and training initiatives to build a high-performing team.
- Generated comprehensive reports to monitor field activities and financial health.
- Ensured excellent customer service, boosting client satisfaction and retention.
- Supervised financial activities, improving reporting accuracy and decision-making.
Experience
General Manager
Allocating budget resources and coordinating business operations. Ensuring good customer service. Monitoring financial activities.. Generate reports of each field work. Hiring and training employees. Manage relationships between international clients. In charge of maintenance and improvement of each machine or computer in the company
Sales Representative
Present, promote and sell services using solid arguments to prospective customers. Establish, develop and maintain positive business and customer relationships. Reach out to customer leads. Expedite the resolution of customer problems and complaints to maximize satisfaction. Achieve agreed upon sales targets and outcomes within schedule. Coordinate sales effort with team members and other departments. Supply management with reports on customer needs, problems, interests.. Keep abreast of best practices and promotional trends. Continuously improve through feedback
Sales and Purchasing Manager
Supervising the process of sourcing and purchasing essential materials for company operations.. Researching materials suppliers and comparing costs,. Negotiating purchase agreements and developing inventory controls to identify demand for new materials.. Establishing guidelines on how often the company gets price quotes for items, the number of bids to accept and which vendors to consider. Buying goods and services for the company. Discussing contracts. Evaluating quality, price, reliability, technical support and availability of goods and services. Develop databases of potential suppliers and cultivate working relationships to ease the process of acquiring new materials.
Skills
Video Transcript
Customer Service Agent
Hi, my name is Kamel Olguin. I've been working at Coast Center Industries since 2009, going from projects from data entry to sales and hard collections. I have great people and communication skills, and I adapt very quickly to any type of environment. So fast-paced or slow, I am great at it. So, thank you. Looking forward to hearing from you guys.