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Camila
Interpreter and Customer Service Professional with diverse experience
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Competencies
Provided live interpretation, ensuring clear communication in healthcare, insurance, and customer service.
Handled customer inquiries, reservations, and table service in various roles, ensuring customer satisfaction.
Managed social media accounts, created digital content, and ran paid campaigns.
Designed digital content through Photoshop, Canva, CapCut, and GIMP for marketing purposes.
Proficient in Microsoft Word, Excel, PowerPoint, image editing tools, and bilingual communication.
Education
Languages
Summary
Experienced bilingual interpreter and customer service professional with a background in digital content creation, social media management, and hospitality roles. Adept at facilitating effective communication and managing diverse responsibilities across industries.
Key Achievements
- Provided live English-Spanish interpretation across healthcare, insurance, and customer service sectors.
- Managed social media accounts and created digital content for a retail store.
- Ensured confidentiality standards during sensitive call interpretations.
Experience
Over-the-Phone Interpreter
Provide live interpretation for English-Spanish phone calls across healthcare, insurance, and customer service sectors., Ensured adherence to confidentiality standards when handling sensitive information during call interpretations, safeguarding client privacy at all times.
Receptionist
Welcomed clients and managed reservations., Assisted in coordinating special events, ensuring seamless execution of private parties and group functions., Managed high-volume phone lines, addressing inquiries and confirming reservations with accuracy and professionalism.
Customer Service & Kitchen Assistant
Provided customer service, prepared coffee, toast, and sandwiches, and handled cleaning duties.
Cashier & Sales Assistant
Managed customer service and point-of-sale operations.
Waitress
Handled table service and cleaning of the premises.
Store Manager & Social Media Manager
Managed social media accounts and created digital content., Designed t-shirts and ran paid campaigns on Meta., Managed the store and took care of the inventory of the store.