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Customer Service Agent with diverse experience in client support and recovery
Contact
Barranquilla, Atlántico, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to clients in various campaigns at Teleperformance and independently.
Campaign ManagementBeginner
Participated in managing client campaigns related to portfolio recovery and tourism.
Communication SkillsIntermediate
Engaged with clients effectively in different campaign scenarios, supporting customer needs.
Independent WorkIntermediate
Carried out various roles independently, managing tasks without direct supervision.
Education
Negocios Internacionales
Universidad Autónoma del Caribe y EAFIT
Bachillerato
Cooperativa de trabajadores de Avianca, Colegio Coopava
Languages
InglésAlto
Summary
Experienced agent with a background in client support, campaign management, and independent roles within contact center environments.
Key Achievements
- Handled multiple client campaigns including debt recovery and tourism support at Teleperformance
- Gained experience across various roles in independent and call center settings, demonstrating versatility
- Participated in multiple client campaigns, contributing to customer relations and client retention
Experience
Trabajos varios e independientes
Independiente
Agente para campaña de recuperación de cartera
Teleperformance
2021
Agente para campaña de turismo
Teleperformance
Junio 8, 2022 - hasta la fecha
Skills
Customer ServiceCampaign ManagementCommunication SkillsIndependent Work
Published on CazVid - May 17, 2026