Experienced in customer support, sales, and team support roles within prestigious hospitality and retail environments. Skilled in communication, problem-solving, and software tools, committed to delivering positive customer experiences and supporting team dynamics.
Provided exceptional guest support by listening and offering effective solutions in hospitality and retail settings.
Demonstrated strong verbal and written skills while engaging customers and collaborating with team members.
Worked in retail to organize merchandise, assist customers, and promote products effectively.
Mastered multiple systems for seamless calls and transactions, increasing efficiency and accuracy.
Walt Disney World Resort
Walt Disney World Resort
Adhered to company policies and scripts to consistently achieve call-time and quality standards., Providing resources, information and resolution for Guests staying at the Walt Disney World Resort., Create excellent customer service by thoroughly listening to the Guest's needs and...
Lacoste
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise., Provided positive first impressions to welcome existing, new and potential customers., Helped customers locate products and checked store system for merchandise at other sites., Answered...
OneThing Internship
Promoted positive relations between interns and staff., Assisted interns with transitioning into new living environment and maintained strong relationships with them.
Bachelor of Science
Associate of Arts
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