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Brittanie
Poker Dealer
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Competencies
Demonstrated experience with Data Entry.
Demonstrated experience with Operations Support.
Demonstrated experience with Customer Service.
Demonstrated experience with CRM Systems.
Demonstrated experience with Salesforce.
Education
Summary
Poker Dealer open to new opportunities
Experience
Poker Dealer
Deal poker games accurately while following house procedures and game rules.. Manage chips, pots, player interactions, and game flow in a fast-paced environment.. Maintain professionalism, accuracy, and customer service throughout each game.
Server
Handled high-volume guest service, accurate order entry, and payment processing.. Resolved customer concerns and supported smooth restaurant operations.
Customer Experience Specialist (Remote)
Provided customer support by phone and email and documented interactions in CRM.. Updated Salesforce, troubleshot products and digital tools, and supported process improvements.. Cross-trained across departments and trained new employees.
Customer Service Representative
Handled customer inquiries, case documentation, and issue resolution in CRM.. Followed quality standards, analyzed customer concerns, and supported process improvements.. Trained new hires on products, procedures, and best practices.
Customer Accounts Representative
Maintained customer accounts and updated records for accuracy.. Handled questions, payments, payment plans, and technical support.. Reviewed account activity and resolved customer issues.
Physical Therapy Technician
Assisted with patient care, treatment preparation, and equipment setup.. Documented patient progress and managed supplies and inventory.
Receptionist / Scribe / Phlebotomist
Managed scheduling, referrals, records, insurance verification, and prior authorizations.. Documented patient information in EHR systems while maintaining HIPAA confidentiality.. Trained staff and performed venipuncture and specimen collection.