Motivated professional with bilingual skills, experienced in customer support, handling logistics, and educational support roles. Adept at managing customer interactions and utilizing Microsoft Office tools.
Handled customer inquiries, managed deliveries and returns, ensuring resolution and satisfaction.
Provided support in both Spanish and English in chat-based customer service interactions.
Utilized Excel 2016 for managing information and supporting administrative tasks.
Participated in teaching-related activities, assisting educators and engaging with students.
INSTITUCION EDUCATIVA POLICARPA SALAVARRIETA
TELEPERFORMANCE
Atención al cliente, manejo de entregas y devoluciones
Licenciada
Bachiller
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