This is my profileContact via CazVidBrigeth
Customer Service Agent with bilingual communication skills in call center environments
Contact
Cereté, Córdoba, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries, managed deliveries and returns, ensuring resolution and satisfaction.
Bilingual CommunicationIntermediate
Provided support in both Spanish and English in chat-based customer service interactions.
Microsoft Office ExcelBeginner
Utilized Excel 2016 for managing information and supporting administrative tasks.
Educational SupportBeginner
Participated in teaching-related activities, assisting educators and engaging with students.
Education
Licenciada
Licenciada en Educación básica con énfasis en humanidades-ingles
Completed 2022
Bachiller
Colegio Antonio Nariño
Completed 2016
Languages
InglésAvanzado
Summary
Motivated professional with bilingual skills, experienced in customer support, handling logistics, and educational support roles. Adept at managing customer interactions and utilizing Microsoft Office tools.
Key Achievements
- Gained experience in customer service and handling deliveries and returns at TELEPERFORMANCE.
- Contributed to educational activities as a Practicante Docente at INSTITUCION EDUCATIVA POLICARPA SALAVARRIETA.
- Developed bilingual communication skills through role as Agente Bilingüe Chat.
Experience
Practicante Docente
INSTITUCION EDUCATIVA POLICARPA SALAVARRIETA
Sep 05, 2021 - Nov 20, 2021
Agente Bilingüe Chat
TELEPERFORMANCE
2022 - 2025
Atención al cliente, manejo de entregas y devoluciones
Skills
Customer ServiceBilingual CommunicationMicrosoft Office ExcelEducational Support
Published on CazVid - May 17, 2026