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Brian
Contact
Education
Experience
Administrative assistant
Assisting with providing information to customers, Scheduling customers, Answering text and sending emails
Supervisor/Manager
In charge of the claims approval process, Managed the logistic process for claims, Entered data information for claims, Followed up on claims status and authorizations
Administrative assistant
Email management, Customer service via text and phone, Data entry reports spreadsheets renewal, Personal assignments task delegated on a daily basis
Customer Service professional
Customer service for pre-paid visa cards, Managing and providing status of cards to customers, Updating profile card holder’s information
Sales professional
Sales for AT&T packages, Processed customer requests for service improvements and package additions
Technical support Professional
Technical support for AT&T Internet services, Helped solve wifi connection problems, Sold MacAfee antivirus when needed
Grocery Deli
Served items in the deli area, Added prices based on weight