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Administrative Secretary with diverse client service and clerical skills
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Competencies
Responded to client inquiries and managed communication channels to facilitate client relations.
Performed clerical duties including report preparation, agenda management, and correspondence control.
Supported financial processes such as cheque creation and supplier payments.
Handled correspondence and communication flow within organizations and with external contacts.
Utilized Microsoft Office tools for document creation, data reporting, and correspondence.
Education
Summary
Experienced secretary with a background in client service, clerical support, and basic financial operations across various industries.
Key Achievements
- Managed administrative tasks and support for multiple organizations, including agenda management and financial document handling.
- Provided front-line customer service through telephone and in-person interactions, enhancing client satisfaction.
- Handled financial responsibilities such as cheque preparation and vendor payments, ensuring accurate record-keeping.
Experience
SECRETARIA ADMINISTRATIVA
Atención al cliente personal y telefónicamente, reporte de ventas mensuales, apoyo y atención de agenda a Presidencia, elaboración de cheques, pago a proveedores
SECRETARIA RECEPCIONISTA
Atención al cliente personal y telefónicamente, cobro y pago de pólizas, control de envío y recepción de correspondencia
SECRETARIA Y RECEPCIONISTA
Atención al cliente telefónicamente, control de reclamos, envío y recepción de correspondencia, apoyo a agencias departamentales