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Competencies
Experiencia demostrada en Process Optimization.
Experiencia demostrada en Data Entry.
Experiencia demostrada en Archive Control.
Experiencia demostrada en Database Management.
Experiencia demostrada en Cold Calling.
Education
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Summary
Perfil profesional
Experience
Administrative Assistant
Managed end-to-end customer service and public relations, maximizing client satisfaction metrics.. Handled comprehensive invoicing, accounts receivable, collections, and financial tax invoices (Notas fiscais).. Supervised inventory tracking, stock management, and administrative process optimization.. Maintained high engagement rates by providing rapid, professional responses via corporate social media accounts.
Appointment Setter / CRM Specialist
Executed cold calling strategies to qualify leads and secure high-conversion sales appointments.. Provided elite customer service while managing pipelines seamlessly inside CRM software.. Managed lead distribution and detailed client data logging with zero tracking errors.
Remote Secretary
Controlled professional calendars, coordinated administrative agendas, and scheduled critical clinical appointments.. Leveraged Microsoft Office and Google Workspace tools to execute data entry and file management.. Drove revenue growth by managing lead tracking and direct sales for specialized dental plans.