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Ayelen
Customer Service / Sales / Store Operations
Contact
Competencies
Experiencia demostrada en Daily task organization.
Experiencia demostrada en Calendar coordination.
Experiencia demostrada en Client communication.
Experiencia demostrada en Email communication.
Experiencia demostrada en WhatsApp communication.
Education
Languages
Summary
Perfil profesional
Experience
Customer Service / Sales / Store Operations
Provided daily customer assistance in a high-volume retail environment, responding to questions, requests and service needs.. Managed cashier operations and transactions accurately.. Supported e-commerce processes using the W terminal and handled order-related information.. Performed stock replenishment and maintained organized product areas and records.. Participated in store set-ups, dismantling and 360° commercial changes, coordinating tasks with team members and following operational guidelines.. Managed multiple priorities while maintaining service quality and attention to detail.
Telephone Customer Service / Order Taking
Handled customer orders and inquiries by telephone, collected and recorded information accurately, followed established procedures and coordinated order-related requests.. Developed strong communication, active listening, organization, patience and problem-solving skills while managing multiple customer needs.
E-commerce / Customer Service / Administrative Support
Manage customer inquiries, orders and follow-ups through Instagram and WhatsApp.. Provide product information, coordinate personalized requests, confirm orders and organize customer information.. Manage the purchasing process from initial inquiry through order coordination and after-sales communication.. Organize daily business tasks and maintain digital customer and order information.