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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Customer Support.
Demonstrated experience with Sales and Upselling.
Demonstrated experience with Customer Enquiries.
Demonstrated experience with Communication.
Education
Languages
Summary
Professional profile
Experience
Customer Sales Representative
Assist US customers with internet, TV and mobile solutions by understanding their needs and providing relevant product options.. Identify customer needs and recommend suitable products to support customer satisfaction and sales performance.. Handle and resolve customer enquiries professionally while maintaining a customer-focused approach.. Maintain accurate customer records and capture customer information effectively.. Work toward and achieve sales targets in a fast-paced call centre environment.
General School Assistant
Supported teachers and learners with day-to-day school activities and administrative tasks.. Managed filing and administration to support organised record keeping.. Answered telephone calls and assisted parents and visitors professionally.. Handled enquiries and provided appropriate assistance in a professional manner.