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Logistics coordinator
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Competencies
Demonstrated experience with English.
Demonstrated experience with Spanish.
Demonstrated experience with Arabic.
Demonstrated experience with Quickbooks.
Demonstrated experience with Clickup.
Education
Languages
Summary
Logistics coordinator open to new opportunities
Experience
Logistics Coordinator
Scheduled and tracked 20+ weekly FTL/LTL shipments in the US, 30+ to Mexico and bi-weekly shipments to Hawaii, ensuring 100% on-time delivery and customs clearance during peak seasons.. Generated 20+ customer invoices weekly and comprehensive monthly accounting reports using QuickBooks, maintaining financial accuracy and contributing to timely payment processing.. Proactively managed and resolved customs issues for over 30 weekly high-season shipments to Mexico, maintaining a 100% success rate in time-sensitive situations.. Orchestrated the scheduling of 20+ shipments 2-3 weeks in advance with various FTL/LTL carriers, ensuring efficient and timely transportation logistics.. Successfully facilitated the return and credit processing for pallets from 6+ frequent customers, optimizing resource recovery and cost savings.
General Manager
Directed end-to-end daily business and logistics operations, synchronizing order intake, and fulfillment to maintain zero delay on next-day client deliveries.. Designed and executed a daily order processing and dispatch framework, enabling guaranteed next-day fulfillment for all wholesale accounts across the city.. Streamlined daily order intake workflows and raw material procurement to prevent stockouts and align kitchen production schedules directly with next-day order fulfillment.. Expanded wholesale client accounts from 9 to 21 regular clients and secured 2 high-volume corporate accounts by maintaining a 100% on-time delivery rate for time-sensitive orders.
Customer Service
Managed daily inquiries for ~80 customers, resolving complaints efficiently.. Fostered long-term client relationships through attentive service, driving repeat business.. Delivered prompt, high-quality support to maintain seamless customer experience.