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Armando
Customer Service Agent with 3+ years in Telecom and Reservation Management
Video resume
Reservation agent in telvista
I have learned that with cx I have to be patient. Also learned to communicate. Treat the cx with respect.nn
Contact
Ciudad de Mexico, Mexico City, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support to customers, ensuring a respectful and patient approach while managing their reservations and inquiries.
Communication SkillsIntermediate
Learned to effectively communicate with customers in a professional manner, handling inquiries and resolving issues.
Computer SkillsIntermediate
Gained experience with data restoration, activation of devices, and general customer account management.
Problem SolvingIntermediate
Managed customer issues related to reservations and device activations, demonstrating adaptability.
Summary
Experienced in handling customer reservations, technical support, and communication within telecom services.
Key Achievements
- Handled customer reservations and data restoration for Verizon and Telvista
- Developed strong communication and patience skills in high-volume customer service environments
- Gained proficiency in computer skills including activation of smartphones and data management
Skills
Customer ServiceCommunication SkillsComputer SkillsProblem Solving
Published on CazVid - Jul 3, 2025