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Anyi
Bilingual Operator
Contact
Competencies
Experiencia demostrada en Microsoft Office Suite.
Experiencia demostrada en Google Workspace Corporate.
Experiencia demostrada en Communication Tools.
Experiencia demostrada en Advanced Web Browsing and Digital Search.
Education
Languages
Summary
Bilingual Operator buscando nuevas oportunidades
Experience
BILINGUAL OPERATOR
Provide customer service and advice through telephone and digital channels; assist in resolving issues or explaining procedures; update customer´s information in the system; provide reports about products and services; and meet performance and quality targets, including average handling time, chat response, customer satisfaction, and first-contact resolution.
APPOINTMENT SETTER
Specialist in patient eye care and appointment management. Experience in scheduling, cancelling, and confirming medical appointments, also administrative support and customer service about each procedure.
Responsible for operational management and daily supervision, ensuring the smooth, transparent, and proper functioning of live gaming tables; also I was in charged with managing, reporting, and resolving operational incidents or any other issues, making sure everything was in the best way.