Antonio - Accounts Receivable Specialist with customer service and collection expertise

Heredia, Heredia Province, Costa Ricaen

Helped coworkers improve their monthly goal achievement through effective coaching.

Handled dispute resolution and collection calls, ensuring customer satisfaction and payment securing.

Published on CazVid

Summary

Dedicated professional with extensive experience in accounts receivable, dispute resolution, and customer relations. Proven ability to coach teams, negotiate payments, and manage accounts efficiently.

Key Achievements

Managed end-to-end employee hiring, onboarding, and staff onboarding processes.

Skills

Customer ServiceExpert

Provided daily contact and support to customers regarding outstanding invoices and payment methods.

Accounts Receivable ManagementAdvanced

Managed accounts receivable processes, including dispute resolution, payment negotiations, and collection efforts.

Coaching & Team DevelopmentIntermediate

Implemented coaching strategies to improve team performance and goal achievement.

Communication & NegotiationAdvanced

Negotiated and secured payments, advised customers on payment methods, and resolved conflicts effectively.

Technical Skills (MS Office Suite)

Experience

Accounts receivable

T-force Synter Resource group

Implemented effective coaching to help coworkers progressively improve by reaching their monthly goals., Solving disputes with customer care and collecting from inbound and outbound calls., Identifying, attracting, interviewing, selecting, hiring, and onboarding employees., Advising customers on...