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Anthony

Technical Support Technician with problem-solving expertise

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Guatemala City, Guatemala, Guatemala
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Competencies

Technical SupportAdvanced

Provided technical assistance to identify and fix device issues at Conduent.

Customer ServiceIntermediate

Delivered customer service at Telus Digital and during missionary work, addressing client needs.

Interpersonal SkillsIntermediate

Engaged with diverse individuals, demonstrating empathy and effective communication skills.

Problem-solvingAdvanced

Ability to identify the causes of technical issues and implement solutions efficiently.

Education

High School
Guatemala de la Asuncion
Completed 2020

Languages

SpanishNative
EnglishBasic

Summary

Experienced technician and customer service professional with a strong background in technical support, interpersonal engagement, and problem solving across diverse environments.

Key Achievements

  • Diagnosed and resolved device issues efficiently at Conduent.
  • Provided customer service and technical support, enhancing client satisfaction.
  • Helped diverse individuals with their needs as a missionary, demonstrating interpersonal skills.

Experience

Technician support

Conduent
April 2022 - July 2022

Ability to find the cause of any issue in devices and solve them easily and functionally

Customer service

Telus Digital
Sept 2022 - May 2023

Technician support

Telus Digital
June 2023 - December 2024

Missionary

Missionary of the Church of Jesus Christ of Latter-day Saints
2020 - 2022

Worked with any type of person, helping them with their needs, treating people well and serving them no matter what I had to do.

Skills

Technical SupportCustomer ServiceInterpersonal SkillsProblem-solving
Published on CazVid - May 17, 2026
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