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Angela
Pharmacy Professional with Extensive Customer Service and Management Experience
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Competencies
Exceptional ability to communicate effectively and provide high-quality service, ensuring customer satisfaction.
Experienced in overseeing pharmacy operations, stock control, and regulatory compliance.
Skilled in managing schedules, supervising staff, and fostering a collaborative work environment.
Proficient in conducting audits, verifying documentation, and ensuring adherence to health regulations.
Strong communicator capable of effectively engaging with clients, team members, and regulatory authorities.
Education
Languages
Summary
Dedicated pharmacy professional with comprehensive experience in managing pharmacy operations, ensuring quality control, and delivering excellent customer service. Skilled in team supervision, regulatory compliance, and operational efficiency.
Key Achievements
- Managed monthly budgets and optimized stock distribution at Grupo Difare.
- Supervised and ensured quality control of medications, including controlled substances.
- Led team scheduling and operational oversight to improve pharmacy efficiency.
- Conducted comprehensive audits of documentation ensuring regulatory compliance.
- Provided exceptional customer service, enhancing client satisfaction and retention.
Experience
AUXILIAR DE FARMACIA
CAJERA. SERVICIO AL CLIENTE
ENCARGADA PUNTO DE VENTA
ASIGNACIÓN DE PRESUPUESTOS MENSUALES.. GESTIÓN EN DEPÓSITOS.. DISTRIBUCIÓN DE HORARIOS AL PERSONAL.. CONTROL DE NOTAS DE CRÉDITOS.. REVISIÓN DE INFORMES DEL BIOQUÍMICO.. CONTROL DEL CUMPLIMENTO DE VENTA DIARIAS.. ESTRATEGIAS PARA CUMPLIR PRESUPUESTOS.. MANTENER IMAGEN DE LA MARCA.
REPRESENTANTE DE FARMACIA
VERIFICACIÓN TÉCNICA.. CONTROL DE CALIDAD.. SUPERVISAR LOS MEDICAMENTOS CONTROLADOS.. AUDITORIA DOCUMENTAL (FACTURAS, REGISTROS SANITARIOS, LICENCIAS DE FUNCIONAMIENTO Y DOCUMENTACIÓN EXIGIDA POR LA AUTORIDAD DE SALUD).. CAPACITACIÓN Y ACOMPAÑAMIENTO.. INFORME TÉCNICO.