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IT Analyst with 3+ years in process automation and system integrations
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Competencies
Automated workflows and integrations within CRM and communication platforms to streamline business processes.
Connected multiple platforms like Freshsales, Zapier, and Calendly ensuring seamless data flow and operational efficiency.
Provided functional and technical support for internal systems, monitoring and resolving platform issues.
Utilized Java, Python, HTML, CSS, React, and Node.js in developing applications and web interfaces.
Used AutoCAD, MATLAB, SolidWorks, and Inventor for design, modeling, and simulation tasks.
Education
Languages
Summary
Experienced IT professional with over 3 years in automating workflows, integrating systems, and supporting technical operations across diverse platforms. Skilled in programming, web development, and design tools.
Key Achievements
- Implemented and maintained integrations between Freshsales, Zapier, and Calendly to automate workflows.
- Configured workflows and monitored platforms, improving automation processes and reducing manual tasks.
- Supported internal users operationally, managing lead, meeting, and sales follow-up processes efficiently.
Experience
Analista IT
Implementar y mantener integraciones entre Freshsales, Zapier y Calendly, automatizando flujos de trabajo y optimizando procesos internos., Configurar y personalizar Workflows, Webhooks y Zaps para mejorar la comunicación entre sistemas y reducir tareas manuales., Monitorear y resolver incidencias...
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