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Business Analyst with 5 years of experience in financial services
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Competencies
Utilized data analysis tools to interpret financial data and support decision-making processes.
Created detailed process maps and documentation for various business operations.
Facilitated communication between technical teams and business stakeholders to ensure project alignment.
Worked with cross-functional teams to deliver project requirements on time.
Education
Summary
Experienced Business Analyst specializing in financial services with a focus on data analysis, process documentation, and cross-functional collaboration.
Key Achievements
- Led requirement gathering and process documentation efforts for multiple projects
- Developed data-driven reports to support strategic decision-making
- Collaborated with cross-functional teams to streamline workflows and improve operational efficiency
Experience
Bilingual Medical Interpreter
Simultaneous interpretation in clinical settings (ES–EN), Clear and precise communication in medical consultations, Compliance with HIPAA regulations
Bilingual Agent C1 – Cisco Campaign
CX Cloud Specialist, Technical support in English and Spanish, Case resolution and remote assistance
Delivery Driver
Product distribution, Direct customer interaction in German
Driver and Machine Operator
Operation of industrial vehicles, Compliance with Swiss safety regulations
General Manager
Hotel operations management, Staff administration and customer service