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Andrew
Customer Service Representative with over 1 year in financial services
Video resume
Customer Service Representative
I've been working for year or year and a month for Capital One were i've earned tons of experience related to the handling, navigation and administración of cuatomer concerns.
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided effective support and solutions to customer inquiries and concerns.
CommunicationAdvanced
Effectively communicated with customers, demonstrating patience and empathy.
Problem InvestigationIntermediate
Developed skills to investigate and resolve customer issues efficiently.
MultitaskingIntermediate
Managed multiple customer inquiries simultaneously under high volume conditions.
Summary
Experienced customer service representative with over a year of handling high-volume financial customer interactions.
Key Achievements
- Handled customer calls at Capital One for over a year managing high call volumes
- Developed investigation skills, patience, empathy, and efficiency in customer interactions
- Gained experience in navigation and administration of customer concerns
Skills
Customer ServiceCommunicationProblem InvestigationMultitasking
Published on CazVid - Jul 3, 2025