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Andres
Customer Service & Support Specialist with 4 years of experience
Video resume
System ingeniering student
I’ve working for 4 year is different companies and In different areas, this being: customer service, technical support, sales agent, team leader and appointment setter.
Contact
Jinotepe, Carazo Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided effective support and maintained clear communication with customers
Technical SupportIntermediate
Assisted clients with technical issues across various companies and sectors
Sales & Appointment SettingIntermediate
Engaged potential clients, scheduled appointments, and supported sales activities
Leadership & Team WorkIntermediate
Led teams and managed customer interactions to ensure service quality
Boundary & Expectation ManagementAdvanced
Set clear boundaries and expectations to enhance customer satisfaction and service clarity
Summary
Dedicated professional with 4 years of experience in customer service, technical support, and sales roles within call center environments, skilled in boundary setting and exceeding customer expectations.
Key Achievements
- Gained diverse experience across customer service, technical support, sales, team leadership, and appointment setting
- Developed strong boundary-setting and expectation management skills for customer interactions
- Consistently demonstrated dedication by going the extra mile in service delivery
Skills
Customer ServiceTechnical SupportSales & Appointment SettingLeadership & Team WorkBoundary & Expectation Management
Published on CazVid - Jul 3, 2025