Anderzon - Data Analyst with 5 years of experience in healthcare and finance

Applied statistical techniques to interpret complex datasets and support strategic decisions.

Created interactive dashboards and visual reports using tools like Tableau and Power BI.

Wrote complex queries to extract and manipulate data from relational databases.

Compiled and presented data insights to stakeholders through reports and presentations.

Outbound and inbound calls for AT&T campaign, Customer enrolled in the ACCESS PROGRAM AT&T, Cold calling to potential leads offering phone, cable, and internet plans (70 calls per day), Customer service/Tech support troubleshooting hardware and software features, Sales backup department helping customers online how to increase their internet speed, Implemented brand marketing and sales campaigns.

Provided oral interpretations for clients during special events, Facilitated communication between law enforcement personnel and individuals involved in crimes, Provided language translation and customer service skills to clients in medical field and car insurance business sectors.

Selling tickets to potential leads in the middle of any customer service call, Customer service assistance fixing connection flights, Find baggage and guide them to return incorrect baggage through skyspeed system, Refund assistance whenever voucher did not work, Check-in/out; find the best possible flight whenever customers missed it.