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Guest Relations Executive
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Competencies
Demonstrated experience with Teamwork.
Demonstrated experience with Time Management.
Demonstrated experience with Active Listening.
Demonstrated experience with Leadership.
Demonstrated experience with Effective Communication.
Education
Languages
Summary
Guest Relations Executive open to new opportunities
Experience
Patient Relation Executive (PRE) Intern
Handled psychosocial assessment, case work, and case study documentation.. Assisted in managing patient flow and coordinated with departments for smooth service delivery.. Maintained accurate records and supported communication between patients and healthcare staff.. Gained exposure to patient-centered care and the expansion of Lisie Medicity and Lisie Cancer Centre.
Psychiatric Social Work Trainee
Trained in psychiatric social work with experience in MSE, case history taking, and individual case work.. Conducted psychosocial and social skills assessments, facilitated group work sessions, and provided psychoeducation to patients and caregivers.. Developed skills in therapeutic communication, documentation, and multidisciplinary team coordination in a clinical mental health setting.
Clinical Social Work Trainee
Conducted mental status examinations, case history taking, and counseling.. Trained in personality assessment and administered marital satisfaction tools for family counseling.. Facilitated case work, group sessions on stress management and music therapy, and delivered sessions on self-esteem, empathy, relapse prevention, and life skills.
Social Work Intern
Involved in the Age-Friendly Kochi City Project with experience in conducting pre-tests for geriatric tourism and participating in focus group discussions (FGDs).. Volunteered in medical camps and actively engaged in community outreach.. Led awareness sessions for older adults at Pakalveed (daycare center), promoting healthy ageing, well-being, and social participation.
Social Work Intern
Conducted awareness classes and organized community programs.. Actively participated in community outreach activities, addressing local issues and promoting social well-being.. Assisted in identifying community needs and supporting effective program implementation.