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Ana
Customer Service Specialist with experience in communication and collections
Video resume
Costumer service
I used to work at a call center and I can say I gather a lot of experience on communicating and collecting money. I can also say it give me the opportunity to gather more experience on the world of work requirements. I needed to be super creative and productive with my job since it was our responsibility to be able to collect money because that’s were the company pay us. It give me the chance to meet new people and learn their skills of negotiation since it could help me in the future calls
Contact
Leon Guanajuato, Guanajuato, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Engaged with customers to address inquiries and resolve issues effectively
CommunicationIntermediate
Delivered clear and persuasive communication during interactions with clients
NegotiationBeginner
Practiced negotiation skills to facilitate money collection and client agreements
Money CollectionIntermediate
Handled financial transactions and collection processes at the call center
Summary
Experienced in customer communication, negotiation, and money collection with a focus on client interaction and problem-solving
Key Achievements
- Gained extensive communication skills through call center work
- Developed negotiation skills by interacting with a diverse customer base
- Managed money collection responsibilities at the contact center
Skills
Customer ServiceCommunicationNegotiationMoney Collection
Published on CazVid - Jul 3, 2025