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Amelie
Medical InterpreterRemote Position.
Contact
Competencies
Demonstrated experience with Bilingual communication skills.
Demonstrated experience with English.
Demonstrated experience with Spanish.
Demonstrated experience with Portuguese.
Demonstrated experience with Analytical skills to identify and resolve problems.
Education
Languages
Summary
Medical InterpreterRemote Position. open to new opportunities
Experience
Call Center Agent
Handled inquiries, resolved technical issues, and provided efficient solutions over the phone.. Worked under company protocols, customer service scripts, and quality standards (KPI).. Managed complaints and de-escalated conflict situations through clear, solution-oriented communication.. Maintained confidentiality and professionalism in every customer interaction.
Hotel Receptionist
Managed daily front desk operations, including reservations, telephone assistance, and guest support.. Provided service in Spanish, English, and Portuguese, offering friendly and professional communication.. Resolved guest inquiries and issues to ensure a positive experience during their stay.. Coordinated with housekeeping and other hotel departments to ensure quality service.
Sales Assistant
Served international customers in English and Spanish in a dynamic airport retail environment.. Advised customers on products, answered inquiries, and resolved issues, ensuring a satisfactory shopping experience.. Managed substantial customer traffic during peak periods while maintaining high service standards.