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Alphon
Customer Service Representative with 10 years at BPO industry
Video resume
Customer service representatives
I have 10years of experience working in the BPO industry with 3 years experience as a Trainer. I believe that I’m qualified for this position or position.
Contact
Quiapo, Metro Manila, Pilipinas
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and handled client inquiries efficiently across various industries.
Training & DevelopmentAdvanced
Conducted training sessions for new and existing employees, improving team performance.
Administrative TasksIntermediate
Performed administrative duties including data management and operational support.
Industry KnowledgeIntermediate
Gained understanding of the B-bill industry operations and client requirements.
Summary
Experienced customer service professional with a decade of expertise in the BPO industry, specializing in training, client interactions, and administrative support.
Key Achievements
- Gained 10 years of experience in the BPO industry, including 3 years as a trainer.
- Handled diverse classes across different businesses, enhancing training and client interaction skills.
- Performed administrative tasks supporting operations, demonstrating versatility and operational support.
Skills
Customer ServiceTraining & DevelopmentAdministrative TasksIndustry Knowledge
Published on CazVid - May 17, 2026