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Alicia

Patient concierge and Orthodontic assistant

Contact

Baltimore, Maryland, United States
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Competencies

Maryland Dental Assistant Qualified in Orthodontics

Demonstrated experience with Maryland Dental Assistant Qualified in Orthodontics.

Dental Assisting

Demonstrated experience with Dental Assisting.

Dental Radiation Technologists

Demonstrated experience with Dental Radiation Technologists.

Infection Control Certification

Demonstrated experience with Infection Control Certification.

American Sign Language

Demonstrated experience with American Sign Language.

Education

Maryland State Dental Association
2020 - 2020
Community College of Baltimore County
2016 - 2017
High School Diploma
Joppa High School
Completed 2014

Summary

Patient concierge and Orthodontic assistant open to new opportunities

Experience

Patient concierge and Orthodontic assistant

Crossroads Pediatric Dentistry
Jan 2021 - Present

Schedule appointments, data entry, and handling patient inquires.. Chair side duties: Full bondings, Invisalign deliveries, expanders, ortho appliances, etc.. Update records by means of x-rays, photos, etc.. Use of Dolphin software.. Practice infection control.

Orthodontic Assistant

Amanda Gallagher Orthodontics
Jan 2021 - Jan 2024

Provide chair side assistance to the orthodontist to ensure that patients are well cared for.. Setting appointments, written letters to patients for check ups, answering phone calls, discussing finances, updating patient records in TOPS, and data entry for each patient interactions and appointments.. Clinical: initial bonding of braces for both arches, changing wires, O ties, common ties, steel ties, etc.. Delivering Invisalign, appliances for bite correction, palatal expansion, and elastics; as well as ensuring patient well understands oral hygiene and home care instructions.. Take frequent panoramic and cephalometric x-rays, scan models with iTero Scanner, take impressions and pour models, and sterilize instruments, etc.

Orthodontic Assistant

Drs Gordon, Silverman, & Goforth
Feb 2020 - Jan 2021

Wire changes, initial bonding of brackets and Invisalign, taking x-rays, scanning iTero, maintaining a clean work environment, recording patient records, and maintaining good oral hygiene.

Intern

Perry Hall Family Dental
Feb 2017 - Jul 2017

Assisted the doctor and practiced dental assistant procedures along with the employees.

Skills

Maryland Dental Assistant Qualified in OrthodonticsDental AssistingDental Radiation TechnologistsInfection Control CertificationAmerican Sign Language
Published on CazVid - Oct 15, 2026
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