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Debt Collector
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Competencies
Demonstrated experience with MS Office (Excel reporting & data handling).
Demonstrated experience with CRM & Account Tracking Systems.
Demonstrated experience with Basic Financial Reporting.
Demonstrated experience with Database Fundamentals (MySQL, Oracle).
Demonstrated experience with Windows & Linux Operating Systems.
Education
Languages
Summary
Professional profile
Experience
Debt Collector
Manage structured recovery of overdue telecom accounts through professional written communication.. Negotiate repayment schedules and settlements aligned with company policies and compliance standards.. Handle high-volume delinquent portfolios while maintaining accuracy and documentation standards.. Ensure full compliance with UAE financial and telecom regulatory frameworks.. Maintain detailed CRM records of customer commitments and payment follow-ups.. Support resolution of disputed accounts and escalations in coordination with internal teams.. Consistently meet and sustain assigned monthly recovery targets.
Debt Collection Executive
Managed a substantial portfolio of overdue accounts across telecom customer segments.. Consistently exceeded AED 320,000+ monthly recovery targets.. Conducted structured follow-ups and applied negotiation strategies to optimize recovery rates.. Analyzed delinquency patterns and prioritized high-risk accounts for early resolution.. Generated daily and monthly recovery performance reports for management review.. Ensured adherence to UAE compliance and ethical collection practices.
Retail Associate
Supported billing operations and cash handling processes.. Assisted in daily reconciliation and inventory tracking.