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Alfred
Customer Service & Plumbing Project Management with extensive industry experience
Video resume
CSR dispatch for a Service and Repair Plumbing Con
Taking incoming calls and providing an excellent customer service experience all across the board solution to their repair project within budget and in absolute code compliance to returning clients and prospect ones . booking jobs. Conducting Follow ups accordingly as well as finding the best possible venue in order to find a suitable and sustainable solution to resolve their plumbing project or repair.sitiation and or their home improvement project at hand.
Contact
Arizona City, Arizona, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support, addressing client needs and follow-ups in plumbing and home improvement projects
Project ManagementIntermediate
Managed plumbing repair projects, coordinating solutions within budget and code compliance
Estimating & SchedulingIntermediate
Led project estimations and scheduling to ensure timely and cost-effective service delivery
Communication & CoordinationAdvanced
Facilitated effective communication between clients and technicians, and coordinated job logistics
Summary
Experienced in customer service, project management, and estimating within the plumbing industry, with international exposure.
Key Achievements
- Handled incoming calls, providing excellent customer service and guiding clients through repair and home improvement projects
- Managed service dispatch and job bookings, ensuring compliance with codes and budget constraints
- Lived and worked abroad, demonstrating adaptability and diverse industry experience in plumbing and customer service
Skills
Customer ServiceProject ManagementEstimating & SchedulingCommunication & Coordination
Published on CazVid - Jul 3, 2025