This is my profileContact via CazVidAlexandra
VRI Medical Interpreter
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Competencies
Proficient in managing client interactions via chat, email, and phone, ensuring high satisfaction levels.
Skilled in coordinating logistics operations and streamlining workflows for efficiency.
Experienced in monitoring shipments across the United States, ensuring accurate and timely deliveries.
Effective in prioritizing tasks and managing schedules in fast-paced environments.
Excellent at translating and facilitating clear communication between diverse stakeholders.
Education
Languages
Summary
Dedicated logistics coordinator and customer support specialist with a proven track record in cargo tracking, process management, and effective communication. Bilingual in English and Spanish, committed to delivering high-quality service and operational excellence.
Key Achievements
- Successfully tracked and traced cargo across the United States, ensuring timely deliveries.
- Enhanced customer service experience by providing real-time updates and support to clients and drivers.
- Managed end-to-end logistics processes, improving efficiency and reducing delays.
Experience
VRI Medical Interpreter
Translating from English to Spanish and vice versa for medical calls, Handling video calls for medical purposes
International Logistics Coordinator
Tracking and tracing cargo across the United States, Monitoring customer loads and updating delivery times, Providing customer service for suppliers and drivers
Customer Service Representative
Managing chats, emails, and phone calls, Processing refunds via email, Providing support to first level agents