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Competencies
Demonstrated experience with B2B Sales.
Demonstrated experience with Business Development.
Demonstrated experience with Sales Development.
Demonstrated experience with Customer Success.
Education
Languages
Summary
Professional profile
Experience
Sales Representative
Managed client accounts and secured repeat business.. Conducted consultative selling to identify needs and present upgrades.. Delivered strong sales performance and contributed to revenue targets.. Trained new sales staff and produced performance reports.
Customer Service Representative
Handled high-volume calls with excellent customer service.. Resolved billing issues, escalations, and account discrepancies.. Documented cases in CRM and met KPI requirements.
Inventory Analyst
Performed inventory analysis and optimized stock accuracy.. Built Excel dashboards and collaborated with logistics teams.
HR Assistant
Supported recruitment, onboarding, documentation, and HR data management.
Sales Development Representative
Conducted high-volume outbound prospecting to U.S. businesses, targeting business owners, executives, and decision-makers.. Promoted virtual assistant and business support solutions designed to improve administrative and operational efficiency.. Managed approximately 500 outbound calls per week, averaging approximately 100 calls per business day.. Qualified prospects, identified business needs, handled objections, and scheduled qualified sales demonstrations.. Maintained consistent follow-up and accurate CRM activity throughout the sales development process.. Collaborated with Account Directors and sales leadership to improve prospect qualification and appointment quality.. Worked toward monthly sales objectives and performance-based incentives.
Sales / Customer Service Representative
Conduct outbound calls to prospective customers and educate them about available ESA program solutions.. Engage prospects through phone-based sales conversations, needs assessment, objection handling, and follow-up.. Explain program benefits clearly while maintaining a professional and customer-focused experience.