This is my profileContact via CazVid
Alex
Business Development Representative/ Appointment Setter
Contact
Competencies
Demonstrated experience with Active Listening.
Demonstrated experience with Time Management.
Demonstrated experience with Critical Thinking.
Demonstrated experience with Google Workspace.
Demonstrated experience with Microsoft Office.
Education
Summary
Professional profile
Experience
Business Development Representative/ Appointment Setter
Sourced, tracked, and managed lead and agent data in Zoho CRM.. Prospected and qualified real estate agents by presenting the firm's investment opportunities and uncovering potential volume outbound calling, lead qualification, partnership interests, appointment setting, and pipeline development.. Maintained high productivity, strong call quality, and accurately consistently meeting and exceeding performance activity tracking and documenting targets.. Sent timely follow-up emails and text messages, increasing appointment attendance and improving prospect response rates.. Collaborated with internal teams to ensure timely follow-ups and maximize appointments booking.
Call Center Representative / Appointment Setter
Handled 300-400 outbound and inbound calls daily, assisting US citizens with disability benefits and full life insurance coverage.. Educated customers on program details and guided them step-by-step through solutions.. Used CRM tools to log cases and streamline workflows.. Monitored performance metrics to support both individual and team goals.. Managed and updated customer information, call notes, and appointment statuses in the CRM system.. Resolved client concerns with empathy, clarity, and efficiency under high call volume.
Customer service/Sales Representative
Assisted clients in identifying suitable rentals, rent-to-own, and foreclosure home options, providing personalized guidance to meet housing needs.. Handled an average of 350-400 inbound and outbound calls daily, delivering tailored solutions and converting inquiries into paying clients.. Consistently achieved 70-80% of monthly sales targets, closing an average of 25-30 new client accounts per month.. Increased productivity through effective objection handling, reassurance, and solution-based selling.. Guided over 50-70 clients every month through onboarding, including website navigation, rental listings, and payment setup.. Built and maintained long-term relationships, resulting in a 30% increase in repeat engagements and referrals.
Acquisition Associate / Appointment Setter
Sourced, tracked, and managed lead and agent data in Zoho CRM.. Prospected and qualified real estate agents by presenting the firm's investment opportunities and uncovering potential volume outbound calling, lead qualification, partnership interests, appointment setting, and pipeline development.. Maintained high productivity, strong call quality, and accurately consistently meeting and exceeding performance activity tracking and documenting targets.. Sent timely follow-up emails and text messages, increasing appointment attendance and improving prospect response rates.. Collaborated with internal teams to ensure timely follow-ups and maximize appointments booking.