Alexander - Student Support Specialist with Technical Skills in Java and MySQL

San Pedro, San José, Costa Ricaen

Provided user support and technical assistance at the University of Costa Rica's Computing Center.

Followed procedures and internal guidelines to ensure consistent and professional communication.

Published on CazVid

Summary

Dedicated student intern experienced in user support, technical assistance, and teamwork. Skilled in Java, MySQL, and professional communication, eager to contribute to IT support and technical roles.

Key Achievements

Demonstrated teamwork and organization in completing tasks during internship.

Skills

JavaIntermediate

Applied Java in technical support tasks during internship, handling basic troubleshooting and assistance.

MySQLIntermediate

Utilized MySQL for database management and troubleshooting support activities.

Customer ServiceIntermediate

Provided user support with clear communication, ensuring user satisfaction and problem resolution.

Communication SkillsAdvanced

Displayed professional communication skills when interacting with users and team members.

TeamworkAdvanced

Collaborated effectively with colleagues to organize tasks and support responsibilities.

Languages

Spanish(Native)English(Intermediate (B2))

Experience

Student Professional Internship

Computing Center, University of Costa Rica

User support and basic technical assistance, Following procedures and internal guidelines, Teamwork and task organization, Professional communication with users