Dedicated student intern experienced in user support, technical assistance, and teamwork. Skilled in Java, MySQL, and professional communication, eager to contribute to IT support and technical roles.
Applied Java in technical support tasks during internship, handling basic troubleshooting and assistance.
Utilized MySQL for database management and troubleshooting support activities.
Provided user support with clear communication, ensuring user satisfaction and problem resolution.
Displayed professional communication skills when interacting with users and team members.
Computing Center, University of Costa Rica
User support and basic technical assistance, Following procedures and internal guidelines, Teamwork and task organization, Professional communication with users
Artificial Intelligence Technician
12th Grade (High School / Bachillerato)
9th Grade
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Collaborated effectively with colleagues to organize tasks and support responsibilities.
