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Alejandro
Customer Service Specialist with 25 years experience in sales and communication
Video resume
Customer Service
Job responsabilities as a Customer Service rep:n- Contact prospects on a daily basis to offer Security Guards & vehicle Patrol surviellence to companies main decision makers. Get a quote on the type of Service needed and provide this information to a consultant team for further visit to the company.n- Be patient, be very specific on what you have to offer and be a good listenernThe job requieres very good oral & written skills. n-
Contact
Merida, Yucatán, Mexico
Open to remote
Available on CazVid
Competencies
CommunicationExpert
Provided clear, effective oral and written communication in customer interactions.
Customer EngagementExpert
Engaged with prospects regularly to understand needs and pitch services.
Sales SupportIntermediate
Supported sales processes by coordinating quotes and facilitating client visits.
Patience & ListeningAdvanced
Maintained patience and active listening during customer interactions to build trust.
Summary
Experienced customer service representative with over 25 years of expertise in inbound and outbound communication, focusing on sales support and client engagement.
Key Achievements
- Managed inbound and outbound calls for 25 years, demonstrating extensive communication skills.
- Consistently engaged prospects to understand needs and provide tailored security service quotes.
- Maintained patience and attentiveness, ensuring clear communication and listener engagement.
Skills
CommunicationCustomer EngagementSales SupportPatience & Listening
Published on CazVid - Jul 3, 2025