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Alejandro
Industrial Designer with 9+ years experience in tech support and customer service
Video resume
Industrial designer, tech savy
Creative, professional, tech savy.
Contact
Bogota, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Industrial DesignIntermediate
Applied creative design skills to develop product concepts and prototypes in a professional setting.
Customer ServiceAdvanced
Provided support in telecom, healthcare, and shipping industries, managing diverse customer needs.
Technical Support & Data HandlingIntermediate
Assisted users with computers, internet, and device troubleshooting, especially in call center environments.
Graphic DesignIntermediate
Developed visual content and campaigns for over 20 years, including branding and marketing materials.
Communication SkillsAdvanced
Effectively communicated technical and service-related information in customer-facing roles.
Summary
Experienced professional with a background in industrial design and extensive customer service expertise across tech and service industries in Colombia.
Key Achievements
- Worked for major companies like AT&T and Concast for over nine years, demonstrating sustained employment in technology-related roles.
- Accumulated over eight years of customer service experience across various service industries, including telecommunications and healthcare.
- Transitioned from graphic design to industrial design, showing role diversification and professional growth.
Skills
Industrial DesignCustomer ServiceTechnical Support & Data HandlingGraphic DesignCommunication Skills
Published on CazVid - Jul 3, 2025