Demonstrated experience with Oracle.
Demonstrated experience with Softphones.
Demonstrated experience with Microsoft Office.
Demonstrated experience with Focus on results.
ListenTrust
Meeting and exceeding sales goals., Negotiating services with prospective clients., Preparing weekly reports., Respond to customer inquiries about order status, changes, or cancellations., Create sales plans., Managing accounts., Track the status of requisitions, contracts, and orders.
Intugo
Support for different clients such as Sprint, Virgin Mobile, and Assurance Wireless., Resolving issues and troubleshooting technical problems., Providing clients high-customer service., Handling customer complaints., Feedback to new customer representatives., In charge of trainees during learning process on floor.
Teleperformance
Greeting customers and directing to corresponding area., Resolve any doubts or questions about services provided., Worked in customer complaints and provide better experience., Assistance to supervisors on agents’ performance reports., Constant note taking and meeting minutes.
Degree in Business Administration
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Demonstrated experience with Social skills.
