Experienced in telecom and insurance sectors with a proven track record of leadership, customer support, and sales. Skilled in team support, problem-solving, and interpersonal communication.
Provided support and assistance to customers in telecom and insurance sectors, resolving issues effectively.
Engaged in sales activities at Sirius XM-Concentrix, developing communication and persuasion skills.
Led team initiatives, peer supports, and training sessions to foster a collaborative work environment.
Applied problem-solving skills in customer interactions and team support roles to address challenges.
Effectively communicated and built rapport with customers and team members across multiple roles.
Sirus XM- Concentrix
Sales representative.
Boost mobile
Customer Service
Florida Blue
MCC customer service advocate., Peer assist., Floor support., Team Leader., Senior advisor., Flex trainer
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