Alberto - Customer Service & Logistics Specialist with 11+ years of experience

Lungsod ng Kabite, Calabarzon, PilipinasRemoteen

Provided technical support and customer service for nearly a decade in a call center environment.

Worked as a logistics and purchasing assistant for over 2 years, managing local and international clients.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in technical support, customer service, and logistics management with over a decade of proven expertise in the BPO industry.

Demonstrated consistent role progression with increasing responsibilities in customer support and logistics.

Customer ServiceAdvanced

Utilized extensive experience in technical support to effectively communicate and resolve customer issues.

Technical SupportAdvanced

Provided technical assistance in a high-volume call center for 10 years, bridging communication between clients and technical teams.

Logistics & PurchasingIntermediate

Managed logistics and procurement tasks for local and international clients over a period of 2 years and 4 months.

Communication SkillsAdvanced

Built strong rapport and effective communication channels with customers to resolve issues efficiently.