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Travel Agency Specialist at Univiajes
Contact
Bogotá,Bogota D.C.,Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Expertise in managing client interactions, ensuring high satisfaction and loyalty.
Travel PlanningIntermediate
Skilled in designing tailored travel itineraries to meet diverse client needs.
Sales & NegotiationIntermediate
Proficient in closing deals and securing favorable terms with vendors.
Digital MarketingBeginner
Basic knowledge of online marketing tools to promote travel services effectively.
Summary
Experienced in travel planning, client relationship management, and digital marketing to enhance agency growth and customer loyalty.
Key Achievements
- Established partnerships with key airlines to offer exclusive travel packages.
- Optimized booking processes, reducing client wait times by 20%.
- Developed personalized travel itineraries resulting in increased customer satisfaction.
- Implemented digital marketing strategies, boosting online inquiries by 30%.
- Managed client relationships, fostering repeat business and referrals.
Skills
Customer ServiceTravel PlanningSales & NegotiationDigital Marketing
Published on CazVid - Jun 2, 2026